Refund Policy

Our objective is your service satisfaction. The Refund Policy outlines the conditions under which refunds are provided for our products and services.

• Eligibility: Refunds for unused prepaid service portions are available within 7 days following purchase. A valid purchase proof and refund request reason are mandatory for eligibility.
• Refund Process: Refund requests necessitate contact with our customer support, providing account details and refund rationale. Original purchase payment methods will be employed for refunds.
• Refund Discretion: Refund refusals may occur if service abuse or misuse is evident. Refunds may be declined at our sole discretion for any reason.
• Payment Reversals: Refund-associated payment reversals or chargebacks adhere to our payment processor’s policies.
• Cancellation: Terms of Use violations or prohibited activities may lead to subscription cancellation and a prorated refund issuance. Subscription cancellations can be executed anytime via account settings or customer support contact.